This Agreement was last modified on September 2023.
Terms and Conditions
Each order can be shipped only to a single address, which is specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
We make our best effort to ensure that each item in your order is shipped out within 2 working days of the order date. However, in some cases, it may take up to 3 or more working days during festivals, sales, or when there are other mitigating circumstances.
Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next working day. Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next working day. Please allow 3 to 5 business days for your order to arrive.
The payment methods that are available are cash on delivery and Direct bank transfer.
If your order arrives visibly damaged, please contact Arena Mobile Customer Service within 36 business hours from the time of delivery
We use your personal information to process and fulfill your orders, send order confirmations, and shipping updates, and deliver the products you purchased.
We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you place an order, sign up for our newsletter, or contact us through our website.
With your consent, we may use your email address to send you promotional offers, newsletters, or updates about our products and services. You can opt out of these communications at any time.
We may use your information to respond to your inquiries, address your concerns, and provide customer support.